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Berry, Leonard L., Seltman, Kent D
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
McGraw-Hill Education. Used - Good. Used book that is in clean average condition without any missing pages. McGraw-Hill Education unknown
Bookseller reference : 4226338-6 ISBN : 0071590730 9780071590730
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Berry, Leonard L.
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations
Good. All orders ship SAME or NEXT business day. Expedited shipments will be received in 1-5 business days within the United States. We proudly ship to APO/FPO addresses. 100% Satisfaction Guaranteed! unknown
Bookseller reference : 45809602 ISBN : 0071590730 9780071590730
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Berry, Leonard Eugene
Management Accounting Demystified
McGraw-Hill Companies 2005. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. McGraw-Hill Companies paperback
Bookseller reference : G0071459618I4N00 ISBN : 0071459618 9780071459617
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Berry, Leonard Eugene
Management Accounting Demystified
McGraw-Hill Companies 2005. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. McGraw-Hill Companies paperback
Bookseller reference : G0071459618I3N00 ISBN : 0071459618 9780071459617
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Berry, Leonard L
Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations Business Books
McGraw-Hill Education 2017-05-23. 1. paperback. New. 6.00x0.80x8.90. Buy with confidence. Excellent Customer Service & Return policy. McGraw-Hill Education paperback
Bookseller reference : DADAX1260011836 ISBN : 1260011836 9781260011838
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Berry, Leonard L
Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
McGraw-Hill Education 2008-06-09. 1. hardcover. New. 7.00x1.10x9.20. Buy with confidence. Excellent Customer Service & Return policy. McGraw-Hill Education hardcover
Bookseller reference : DADAX0071590730 ISBN : 0071590730 9780071590730
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Berry, Leonard Eugene
Management Accounting Demystified
McGraw-Hill Education 2005-12-14. 1. paperback. New. 7.50x0.75x9.25. Buy with confidence. Excellent Customer Service & Return policy. McGraw-Hill Education paperback
Bookseller reference : DADAX0071459618 ISBN : 0071459618 9780071459617
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Berry, Leonard Eugene
Management Accounting Demystified
McGraw-Hill Education 2005-12-14. 1. paperback. Used: Good. 7.50x0.75x9.25. Buy with confidence. Excellent Customer Service & Return policy. McGraw-Hill Education paperback
Bookseller reference : SONG0071459618 ISBN : 0071459618 9780071459617
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Berry, Leonard L
Management Lessons from Mayo Clinic: Inside One of the Worlds Most Admired Service Organizations
McGraw-Hill Education 2008-06-09. 1. hardcover. Used: Good. 7.00x1.10x9.20. Buy with confidence. Excellent Customer Service & Return policy. McGraw-Hill Education hardcover
Bookseller reference : SONG0071590730 ISBN : 0071590730 9780071590730
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Berry, Leonard L.
Marketing Services: Competing Through Quality
Free Press 2004. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. Free Press paperback
Bookseller reference : G0743267419I3N00 ISBN : 0743267419 9780743267410
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Berry, Leonard L,
Marketing Services
new. unknown
Bookseller reference : 2531218-n ISBN : 0743267419 9780743267410
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Berry, Leonard L,
Marketing Services
like new. unknown
Bookseller reference : 2531218 ISBN : 0743267419 9780743267410
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press. Used - Good. Ships from UK in 48 hours or less usually same day. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library so some stamps and wear but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks rare and collectible books at a great price. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry. Free Press unknown
Bookseller reference : Z1-H-019-02042 ISBN : 0743267419 9780743267410
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Berry, Leonard L.
Marketing Services: Competing Through Quality
Free Press. Used - Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name short gifter’s inscription or light stamp. Free Press unknown
Bookseller reference : D06B-02670 ISBN : 002903079x 9780029030790
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press 1991-09-30. Hardcover. New. In shrink wrap. Looks like an interesting title! Free Press hardcover
Bookseller reference : Q-002903079X ISBN : 002903079X 9780029030790
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Berry, Leonard L.
Marketing Services: Competing Through Quality
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
Bookseller reference : 0743267419.G ISBN : 0743267419 9780743267410
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press 2004-04-16. Paperback. New. In shrink wrap. Looks like an interesting title! Free Press paperback
Bookseller reference : Q-0743267419 ISBN : 0743267419 9780743267410
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Berry, Leonard L.
Marketing Services: Competing Through Quality
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
Bookseller reference : 002903079X.G ISBN : 002903079X 9780029030790
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Berry, Leonard L.
Marketing Services: Competing Through Quality
Free Press. New. BRAND NEW GIFT QUALITY! NOT OVERSTOCKS OR MARKED UP REMAINDERS! DIRECT FROM THE PUBLISHER! Free Press unknown
Bookseller reference : OTF-S-9780743267410 ISBN : 0743267419 9780743267410
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Berry, Leonard L. & Parasuraman, A.
Marketing Services: Competing through Quality
The Free Press. Hardcover. Used; Good. Simply Brit welcome to our online used book store where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books from classics to hidden gems ensuring theres something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us your trusted source for affordable books that do not compromise on quality. 09/30/1991 The Free Press hardcover
Bookseller reference : 991195 ISBN : 002903079x 9780029030790
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Berry, Leonard L.
Marketing Services: Competing Through Quality
Free Press 1991. Jacket and boards have only light wear. Pages are clean text has no markings binding is sound. Hard Cover. Very Good/Very Good. 8vo - over 7¾" - 9¾" tall. Free Press Hardcover
Bookseller reference : 231761A ISBN : 002903079x 9780029030790
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press 1991-09-30. Hardcover. Very Good. Prompt shipment with tracking. we ship in CLEAN SECURE NEW boxes Very good in very good edgeworn dust jacket. Later printing Free Press hardcover
Bookseller reference : WARE90DT5009 ISBN : 002903079X 9780029030790
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press 2004-04-16. paperback. Used: Good. 6.00x0.60x9.00. Buy with confidence. Excellent Customer Service & Return policy. Free Press paperback
Bookseller reference : SONG0743267419 ISBN : 0743267419 9780743267410
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Berry, Leonard L. and A. Parasuraman"
Marketing Services: Competing Through Quality
New York: The Free Press 1991. Second Printing. Hardcover. Fine/Fine. Black Cloth Covers; White Endpapers; Book is clean and Tight;Book edges are clean and book interior is unmarked; Dustjacket is clean and bright and protected by a mylar wrapper; 8vo; indexed; 212 pages <br/><br/>1.17#; P3; Acq 10/13/21; The Free Press hardcover
Bookseller reference : 980002863 ISBN : 002903079X 9780029030790
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Berry, Leonard L
Marketing Services: Competing Through Quality
Free Press 1991-09-30. Hardcover. Good. Prompt shipment with tracking. we ship in CLEAN SECURE NEW boxes some underlining. Free Press hardcover
Bookseller reference : 000451 ISBN : 002903079X 9780029030790
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Berry, Leonard L.
Mas alla de la excelencia en el servicio. Leonard L. Berry. Un plan para a acción.
Deusto 1995. Encuadernación de tapa blanda. Bien. Encuadernación de tapa blanda. Condición: Muy bien. Con este libro el autor un reconocido experto mundial en calidad de servicio ha creado un nuevo marco dinámico para lograr un servicio sobresaliente. Exponiendo la relación que existe entre la excelencia de servicio y la creación de valor Berry no solo proporciona unas sólidas razones financieras de un servicio magnÃfico sino una guÃa para la práctica que no se encuentra en ningún otro libro sobre calidad de servicio. En muy buen estado interno y externo. Medidas: 23x15'5 cms. <br/> <br/> Deusto unknown
Bookseller reference : 20220302ref89002 ISBN : 8423413772 9788423413775
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Berry, Leonard L.
Mas alla de la excelencia en el servicio. Leonard L. Berry.
Deusto 1995. Encuadernación de tapa blanda. Bien. 173 pags tapa dura 305x20cm. Si necesitan más detalles del lote o alguna imagen por favor solicitarlo sin compromiso.Nos enfocamos en dar un servicio personalizado ágil y de calidad a nuestros clientes dando respuestas rápidas y velocidad en los envÃos.Las valoraciones de nuestros compradores satisfechos son nuestra mejor carta de presentación.Aunque el libro indica que es en tapa blanda podrÃa ser que fuera tapa dura por favor si es importante para usted nos puede preguntar y se lo indicaremos.Le agradecemos de antemano su visita y recuerde que el regalo de un libro además de obsequio es un delicado elogio. Queremos resaltar que empaquetamos los libros con sobre impermeable y burbuja para una perfecta protección.Saludos y gracias de Lausobooks. <br/> <br/> Deusto unknown
Bookseller reference : 202203huar33004 ISBN : 8423413772 9788423413775
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Berry, Leonard L
On Great Service : A Framework for Action
Free Press. Used - Good. Used book that is in clean average condition without any missing pages. Free Press unknown
Bookseller reference : 209319-75 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service : A Framework for Action
Free Press. Used - Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Free Press unknown
Bookseller reference : 46244727-20 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service : A Framework for Action
Free Press. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Free Press unknown
Bookseller reference : 46244727-20 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
hardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
Bookseller reference : 0029185556.G ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. Hardcover. New. In shrink wrap. Looks like an interesting title! Free Press hardcover
Bookseller reference : Q-0029185556 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service : A Framework for Action
Free Press. Used - Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Free Press unknown
Bookseller reference : 38559455-6 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
Free Press 1995. Hardcover. Very Good. Disclaimer:A copy that has been read but remains in excellent condition. Pages are intact and are not marred by notes or highlighting but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks our motto is: Read More Spend Less.Dust jacket quality is not guaranteed. Free Press hardcover
Bookseller reference : G0029185556I4N00 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Apr 01 1995. Fine. HARDBACK. Hand Signed by the author Leonard L. Berry to the Full Title Page. FIRST EDITION FIRST PRINTING copy with "12345678910" printed on the copyright page. "Autographed Copy" sticker on the front cover. NOT owner Inscribed to anyone or by anyone. Like New condition book with a first state Dust Jacket. Has a 'Compliments of'" bookplate on the first front end page. NOT Remaindered. NOT Inscribed NOT Ex-library NOT Book Club Edition NOT Price clipped $28.00. Looks like it was never read. Book has no flaws other than some mild handling cover rubbing/wear. NOT signed on a PUBLISHER tipped-in or laid in page or bookplate as many books are today! Note: Publishers are now attempting to pass off books as "Signed" by inserting author signed sheets at the time of printing!. Dust jacket is in like new condition with a hint of handling wear. First Edition First Printing hand SIGNED to the full title page by Leonard L. Berry. No inscription; full signature only. Publication date: April 1 1995. No foxing on the edges. Interior pages are white clean uncreased and unmarked. Boards are tight. No names writing underlining highlighting prior owner inscriptions bookplates etc. The title On Great Service: A Framework for Action Leonard L. Berry The Free Press NY NY 1995 1995 288 pp. 8vo - over 7¾" - 9¾" tall. ISBN 0029185556. FREE USPS tracking and book shipped in a box. ALWAYS wrapped securely for added protection. I may have multiple copies of this book for sale. If I do all were signed the same day at the same signing event at the same time using the same pen by the author. I use only one listing photo of the signed book page for all the listings and each signature page naturally may be slightly different. I welcome any questions you might have. BS000116C. hardcover
Bookseller reference : BS000116CC
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. Hardcover. Like New. Prompt shipment with tracking. we ship in CLEAN SECURE NEW boxes Fine in fine dust jacket. Later printing. Free Press hardcover
Bookseller reference : UNDER540MA4667 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. Hardcover. Very Good. Prompt shipment with tracking. we ship in CLEAN SECURE NEW boxes Very good in Very good dust jacket. First Edition. Free Press hardcover
Bookseller reference : UNDER510MA4718 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
New York: Free Press 1995. First Printing. Hardcover. Very good/good. 25 cm 292 pages. Illus. DJ front flap folded & slightly warped edges slightly frayed top edge slightly soiled. Inscribed & signed by author. Free Press hardcover
Bookseller reference : 16967 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
Free Press 1995-04-01. Paperback. Very Good. 1.0000 in x 9.3000 in x 6.4000 in. Signed and inscribed by author. First edition first printing full numberline. Jacket is present with a little shelfwear but nothing severe. Price on jacket flap is not clipped. Free Press paperback
Bookseller reference : mon0000071811 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. First Edition. hardcover. New. 6.13x0.90x9.25. Buy with confidence. Excellent Customer Service & Return policy. Free Press hardcover
Bookseller reference : DADAX0029185556 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
Hardback. Very Good. hardcover
Bookseller reference : GOR003572244 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. Hardcover. Very Good. Prompt shipment with tracking. we ship in CLEAN SECURE NEW boxes Business/Economics. Very good in very good dust jacket. 3rd printing. Free Press hardcover
Bookseller reference : BING157ET1561 ISBN : 0029185556 9780029185551
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Berry, Leonard L
On Great Service: A Framework for Action
Free Press 1995-04-01. First Edition. hardcover. Used: Good. 6.13x0.90x9.25. Buy with confidence. Excellent Customer Service & Return policy. Free Press hardcover
Bookseller reference : SONG0029185556 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service A Framework for Action
New York ET AL: The Free Press. Very Good in Good dust jacket. 1995. First Printing. Hardcover. 0029185556 . Dustjacket is rubbed. . The Free Press hardcover
Bookseller reference : 29210 ISBN : 0029185556 9780029185551
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Berry, Leonard L.
On Great Service: A Framework for Action
Old Tappan New Jersey U.S.A.: Free Press 1995. 2d . Hardcover. Fine/Very Good. 2nd Larger book white cloth spine black boards gilt lettering bright on spine 292 pages final pages uncut. DJ glossy black with colorful lettering praise on back from business leaders. DJ has tiny nick near bottom of front bookfold edge light crease at bottom front. Very Good DJ/Very Fine book. <br/> <br/> Free Press hardcover
Bookseller reference : 36342 ISBN : 0029185556 9780029185551
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Berry, Leonard J
Prison
Grossman Publishers 1972T. hardcover. Good. in x in x in. EX LIBRARY BOOK Grossman Publishers hardcover
Bookseller reference : mon0000174027 ISBN : 0670577960 9780670577965
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Berry, Leonard J
Prison
Grossman Publishers 1972-01-01. Hardcover. Acceptable. in x in x in. Clean text. Intact. Ex-Library. Well worn hardcover. Cover edges have tears. Dusty page edges. Well-worn dust jacket. Grossman Publishers hardcover
Bookseller reference : mon0000058296 ISBN : 0670577960 9780670577965
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Berry, Leonard J., interviews by / edited by Jamie Shalleck
Prison.
A Subsistence Press Book / Grossman Publishers 1972. First edition. Fine and bright pictorial wraps with clean bright text. Profusely illustrated with vintage photographs from the yard or prison. A Subsistence Press Book / Grossman Publishers, 1972 paperback
Bookseller reference : 58794
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Berry, Leonard L., Bennett, David, Brown, Carter
Service Quality: A Profit Strategy for Financial Institutions
Irwin Professional Pub. Used - Very Good. Very Good condition. No Dust Jacket A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner’s name short gifter’s inscription or light stamp. Bundled media such as CDs DVDs floppy disks or access codes may not be included. Irwin Professional Pub unknown
Bookseller reference : X08B-00769 ISBN : 155623094x 9781556230943
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Berry, Leonard L.; Bennett, David; Brown, Carter
Service Quality: A Profit Strategy for Financial Institutions
Irwin Professional Pub 1988-10-01. Hardcover. New. New. In shrink wrap. Looks like an interesting title! Irwin Professional Pub hardcover
Bookseller reference : Q-155623094X ISBN : 155623094X 9781556230943
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