‎Berry ‎

‎LEMAITRE M.‎

‎Mémoires sur Vierzon, par M. Lemaître‎

‎1836 Bourges : P.-A. Manceron, 1836 ; In-16, broché, couverture beige imprimée en noir 173 pp. et 1 planche dépliante hors texte. Couverture illustrée de petits ornements typographiques. La planche représente un panorama de la ville par Hazé. Rare ouvrage, le premier consacré à Vierzon.‎

‎Exemplaire modeste, le dos de la couverture manquant est muet et remplacé par du papier blanc, manques de papier en bordure des plats, rousseurs, les marges externes des feuillets sont parfois un peu effilochés, exemplaire à relier (Reu-Bur)‎

Bookseller reference : 11684

‎LEMOINE (Jean)‎

‎La situation de l'industrie de la porcelaine à Limoges.‎

‎In-8, broché, dos renforcé, couverture abîmée, 86 p., qqs soulign. au crayon. Statistiques. Bon état intérieur.‎

‎Len Berry‎

‎Loyalty of Severus‎

‎Paperback / softback. New. paperback‎

Bookseller reference : B9798985810035 ISBN : 9798985810038 9798985810

‎Len Berry‎

‎Scars Of Shadow‎

‎Paperback / softback. New. paperback‎

Bookseller reference : B9798985810004 ISBN : 9798985810008 9798985810

‎Leon Berry‎

‎20 Courageous Men: True stories of triumph hope and the audacity to succeed‎

‎Paperback / softback. New. paperback‎

Bookseller reference : B9781973965169 ISBN : 197396516x 9781973965169

‎Leonard Berry‎

‎Management Lessons from the Mayo Clinic PB‎

‎Paperback / softback. New. <p><i>Management Lessons from Mayo Clinic</i> reveals for the first time how this complex service organization fosters a culture that exceeds customer expectations and earns deep loyalty from both customers and employees. Service business authority Leonard Berry and Mayo Clinic marketing administrator Kent Seltman explain how the Clinic implements and maintains its strategy adheres to its management system executes its care model and embraces new knowledge - invaluable lessons for managers and service providers of all industries.</p><p>Drs. Berry and Seltman had the rare opportunity to study Mayo Clinic's service culture and systems from the inside by conducting personal interviews with leaders clinicians staff and patients as well as observing hundreds of clinician-patient interactions. The result is a book about how the Clinic's business concept produces stellar clinical results organizational efficiency and interpersonal service.</p><p>By examining the operating principles that guide every management decision at this legendary healthcare institution the authors</p><ul><li>Demonstrate how a great service brand evolves from the core values that nourish and protect it </li><li>Extrapolate instructive business lessons that apply outside healthcare </li><li>Illustrate the benefits of pooling talent and encouraging teamwork </li><li>Relate historical events and perspectives to the present-day Mayo Clinic </li><li>Share inspiring stories from staff and patients </li></ul><p>An innovative analysis of this exemplary institution <i>Management Lessons from Mayo Clinic</i> presents a proven prescription for creating sustainable service excellence in any organization.</p> paperback‎

Bookseller reference : B9781265837020 ISBN : 1265837023 9781265837020

‎Leonard Berry Kent Seltman‎

‎Management Lessons from Mayo Clinic: Inside One of the World’s Most Admired Service Organizations‎

‎McGraw-Hill Education June 2008. Hardcover . 6.5 Bulk HB Low. McGraw-Hill Education hardcover‎

Bookseller reference : 860628 ISBN : 0071590730 9780071590730

‎Leonard Eugene Berry,‎

‎Financial Accounting DeMYSTiFieD‎

‎Mcgraw Hill 2011. 1. Softcover. New. Mcgraw Hill paperback‎

Bookseller reference : DBS.Management-9780071741 ISBN : 007174102x 9780071741026

‎Leonard Eugene Berry,‎

‎Financial Accounting DeMYSTiFieD‎

‎Mcgraw Hill 2011. 1. Soft Cover. NEW/NEW. Mcgraw Hill paperback‎

Bookseller reference : AME_9780071741026 ISBN : 007174102X 9780071741026

‎Leonard Eugene Berry‎

‎Financial Accounting DeMYSTiFieD‎

‎McGraw-Hill Education 2010. Paperback. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. McGraw-Hill Education paperback‎

Bookseller reference : G007174102XI4N00 ISBN : 007174102X 9780071741026

‎Leonard Eugene Berry‎

‎Financial Accounting Demystified‎

‎The McGraw-Hill Company . Papeback. Used. The McGraw-Hill Company unknown‎

Bookseller reference : 61982894 ISBN : 007174102X 9780071741026

‎Leonard J. Berry‎

‎Prison. Interviews by Leonard J. Berry‎

‎First Edition<br /><br />This book has an inscription on the first page. There is minimal shelf wear. The spine is creased. The pages are clean. Please see the photos for details about the condition.<br /><br /><br />Buy more than one book and we'll combine your shipping to save you money.<br /><p>Customer satisfaction is our goal. We are not professional booksellers. We do our best to describe the condition of our items in the description and with photos. If you have any questions or would like additional photos please contact us. We want you to be happy with your purchase.</p><p>If you are unhappy for any reason please let us know and we'll do our best to address your concern or you can return the item for a refund as described below.</p><p>If the item fails to match its published description contact us with the reason within thirty 30 calendar days of receiving it. We will send you a return prepaid shipping label and a return number. When we receive the item in same condition that it was sent to you we will reimburse you purchase price shipping costs including any insurance.</p><p>If the item matches its published description and you have any other reason for returning it contact us with the reason within seven 7 calendar days of receiving it. We will send you a return number. When we receive the item in same condition that it was sent to you we will reimburse you the purchase price. You will need to cover the return postage and any insurance.</p> Subsistence Press paperback‎

Bookseller reference : 241

‎Leonard l. berry‎

‎Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success‎

‎Free Press; 1 edition. Hardcover. New. ENGLISH Free Press; 1 edition hardcover‎

Bookseller reference : PrakashN-9780684845111 ISBN : 0684845113 9780684845111

‎Leonard L. Berry‎

‎Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success‎

‎Free Pr 1999. Hardcover. New. 1st edition. 269 pages. 9.75x6.00x0.75 inches. Free Pr hardcover‎

Bookseller reference : 1-0684845113 ISBN : 0684845113 9780684845111

‎Leonard L. Berry‎

‎Discovering the Soul of Service: the Nine Drivers of Sustainable Business Success‎

‎Free Press 1999 Hardback. Near Mint. Free Press 1999 Hardback hardcover‎

Bookseller reference : 1374167 ISBN : 0684845113 9780684845111

‎Leonard L. Berry‎

‎Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success‎

‎Free Press February 1999. Hardcover . Very Good/Very Good. no. A very good reading copy. Can show some minor wear. Free Press hardcover‎

Bookseller reference : 127503 ISBN : 0684845113 9780684845111

‎Leonard L. Berry; Kent D. Seltman‎

‎Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations‎

‎new. unknown‎

Bookseller reference : 27959725-n ISBN : 1260011836 9781260011838

‎Leonard L. Berry‎

‎Management Lessons from Mayo Clinic‎

‎The McGraw-Hill Company pp. 304 . Papeback. New. The McGraw-Hill Company unknown‎

Bookseller reference : 6394581478 ISBN : 1260011836 9781260011838

‎Leonard L. Berry‎

‎Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations‎

‎Mcgraw-Hill Tx 2008T. paperback. Very Good. 0.9000 in x 8.9000 in x 5.9000 in. Mcgraw-Hill (Tx) paperback‎

Bookseller reference : 3TWDDA003JDA ISBN : 0071621539 9780071621533

‎Leonard L. Berry; Kent D. Seltman‎

‎Management Lessons from Mayo Clinic: Inside One of the World's Most Admired Service Organizations‎

‎McGraw-Hill Education 2017. Paperback. Good. Disclaimer:A copy that has been read but remains in clean condition. All pages are intact and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting and the copy can include previous owner inscriptions. At ThriftBooks our motto is: Read More Spend Less.Dust jacket quality is not guaranteed. McGraw-Hill Education paperback‎

Bookseller reference : G1260011836I3N00 ISBN : 1260011836 9781260011838

‎Leonard L. Berry; Kent D. Seltman‎

‎Management Lessons from Mayo Clinic : Inside One of the World's Most Admired Service Organizations‎

‎McGraw-Hill Companies The 2008. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. McGraw-Hill Companies, The paperback‎

Bookseller reference : G0071621539I3N00 ISBN : 0071621539 9780071621533

‎Leonard L. Berry‎

‎Marketing Services‎

‎Paperback / softback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; N/A paperback‎

Bookseller reference : ria9780743267410_inp ISBN : 0743267419 9780743267410

‎Leonard L. Berry‎

‎Marketing Services: Competing Through Quality‎

‎Paperback / softback. New. paperback‎

Bookseller reference : B9780743267410 ISBN : 0743267419 9780743267410

‎Leonard L. Berry; A. Parasuraman‎

‎Marketing Services : Competing Through Quality‎

‎Free Press 1991. Hardcover. Very Good. Disclaimer:May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More Spend Less.Dust jacket quality is not guaranteed. Free Press hardcover‎

Bookseller reference : G002903079XI4N00 ISBN : 002903079X 9780029030790

‎Leonard L. Berry‎

‎On Great Service: A Framework for Action‎

‎Hardback. New. Improving service quality has finally become a top priority of management today yet according to service quality expert Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. Berry offers a dynamic framework for improving service rich with insights and compelling examples of great service. hardcover‎

Bookseller reference : A9780029185551 ISBN : 0029185556 9780029185551