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2006réf. DADAX0275989046Bloomsbury Academic 2006-09-30. Annotated. hardcover. New. 6.15x0.75x9.21. Buy with confidence. Excellent Customer Service & Return policy. Bloomsbury Academic hardcover
2011réf. DADAX0470610018Wiley 2011-03-29. 1. hardcover. New. 6.30x0.92x9.40. Buy with confidence. Excellent Customer Service & Return policy. Wiley hardcover
2008réf. DADAX0521089441Cambridge University Press 2008-11-06. 1. paperback. New. 6.14x1.16x9.21. Buy with confidence. Excellent Customer Service & Return policy. Cambridge University Press paperback
2006réf. DADAX0521025265Cambridge University Press 2006-03-30. 1. paperback. New. 6.00x1.08x9.00. Buy with confidence. Excellent Customer Service & Return policy. Cambridge University Press paperback
2009réf. DADAX0521765609Cambridge University Press 2009-05-29. 1. hardcover. New. 6.25x0.75x9.25. Buy with confidence. Excellent Customer Service & Return policy. Cambridge University Press hardcover
1999réf. DADAX0521592747Cambridge University Press 1999-03-13. hardcover. New. 6.00x0.50x9.25. Buy with confidence. Excellent Customer Service & Return policy. Cambridge University Press hardcover
1997réf. DADAX0198661762OXFORD UNIVERSITY PRESS 1997-12-11. First Edition. hardcover. New. 8.25x2.50x10.00. Buy with confidence. Excellent Customer Service & Return policy. OXFORD UNIVERSITY PRESS hardcover
2000réf. DADAX0534379753Brand: Course Technology 2000-11-03. 2. paperback. New. 7.25x1.00x9.50. Buy with confidence. Excellent Customer Service & Return policy. Brand: Course Technology paperback
2007réf. DADAX0548131317Kessinger Publishing 2007-07-25. hardcover. New. 6.00x1.38x9.00. Buy with confidence. Excellent Customer Service & Return policy. Kessinger Publishing hardcover
2006réf. DADAX0670060801Brand: Viking Juvenile 2006-05-04. hardcover. New. 10.00x0.01x20.00. Buy with confidence. Excellent Customer Service & Return policy. Brand: Viking Juvenile hardcover
1998réf. DADAX0812921909CROWN 1998-01-20. First Edition. hardcover. New. 6.50x1.75x9.75. Buy with confidence. Excellent Customer Service & Return policy. CROWN hardcover
réf. DADAX0875426670Brand: Llewellyn Publications 0000-00-00. First Edition. paperback. New. 6.25x0.75x9.00. Buy with confidence. Excellent Customer Service & Return policy. Brand: Llewellyn Publications paperback
réf. DADAX0963277650Ozark Mountain Publishing 0000-00-00. First Edition. paperback. New. 5.75x0.75x8.50. Buy with confidence. Excellent Customer Service & Return policy. Ozark Mountain Publishing paperback
réf. SONG0875426697LLEWELLYN 0000-00-00. Cards. Cards. Used: Good. 3.00x1.25x5.00. Buy with confidence. Excellent Customer Service & Return policy. LLEWELLYN unknown
réf. 6540080CABI Publishing . Hardback. New. pp. 771 10th Edition CABI Publishing hardcover
2010réf. DADAX0470260939Wiley 2010-03-29. 1. paperback. New. 6.75x1.00x9.75. Buy with confidence. Excellent Customer Service & Return policy. Wiley paperback
réf. 642159095Cambridge University Press CUP . Papeback. New. pp. 262 Cambridge University Press CUP unknown
réf. 61802777University of Michigan Press . Papeback. New. pp. 528 University of Michigan Press unknown
réf. 62053432John Wiley & Sons . Hardback. New. pp. xx 236 Index John Wiley & Sons hardcover
réf. 62350598Scholars Press . Papeback. New. pp. 196 Scholars Press unknown
réf. 62279884Oxford University Press OUP . Hardback. New. pp. 250 Maps Oxford University Press OUP hardcover
réf. 64640196Cambridge University Press CUP . Papeback. New. pp. 556 Cambridge University Press CUP unknown
réf. 61334896PublicAffairs . Papeback. New. pp. xvii 883 PublicAffairs unknown
réf. 64502037Information Age Publishing Incorporated . Papeback. New. pp. 246 Information Age Publishing, Incorporated unknown
2007réf. BN12719The Stationery Office Ltd 2007. 2007. Softcover. 277 x 213 x 18 cm. TIL Version 3's V3 service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. "Service Operation" introduces explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books which have been updated where necessary.Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication includeApplication Management Change Management Operations Management Control processes and function Scaleable practices and Measurement and control. TIL Version 3's V3 service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. "Service Operation" introduces explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books which have been updated where necessary.Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication includeApplication Management Change Management Operations Management Control processes and function Scaleable practices and Measurement and control. The Stationery Office Ltd paperback