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réf. 61334896PublicAffairs . Papeback. New. pp. xvii 883 PublicAffairs unknown
réf. 64502037Information Age Publishing Incorporated . Papeback. New. pp. 246 Information Age Publishing, Incorporated unknown
2007réf. BN12719The Stationery Office Ltd 2007. 2007. Softcover. 277 x 213 x 18 cm. TIL Version 3's V3 service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. "Service Operation" introduces explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books which have been updated where necessary.Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication includeApplication Management Change Management Operations Management Control processes and function Scaleable practices and Measurement and control. TIL Version 3's V3 service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. "Service Operation" introduces explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books which have been updated where necessary.Each of the five core titles shares a consistent structure; the various practice elements are easily navigated and extensively cross-referenced. Concepts and guidance in this publication includeApplication Management Change Management Operations Management Control processes and function Scaleable practices and Measurement and control. The Stationery Office Ltd paperback
réf. 64503261Information Age Publishing Incorporated . Hardback. New. pp. 246 Information Age Publishing, Incorporated hardcover
réf. 63104849Springer . Papeback. New. pp. 234 4th Edition Springer unknown
réf. 6309168Springer . Hardback. New. pp. x 222 4th Edition Springer hardcover
réf. 614405755Cambridge University Press CUP . Papeback. New. pp. 450 Cambridge University Press CUP unknown
réf. 6482412Cambridge University Press CUP . Hardback. New. pp. 512 Indices Cambridge University Press CUP hardcover
réf. 6286102Humana Press . Hardback. New. pp. 800 Humana Press hardcover
réf. 6511308Cambridge University Press CUP . Papeback. New. pp. 292 Cambridge University Press CUP unknown
réf. 6368770Polity Press . Hardback. New. pp. 270 Polity Press hardcover
réf. 6510939Cambridge University Press CUP . Hardback. New. pp. 432 Cambridge University Press CUP hardcover
réf. 6577305Elsevier . Hardback. New. pp. 278 Elsevier hardcover
réf. 61835850Taylor & Francis Group . Hardback. New. pp. 608 3rd Edition Taylor & Francis Group hardcover
réf. SONG08597615330000-00-00. paperback. Used: Good. xx. Buy with confidence. Excellent Customer Service & Return policy. paperback
réf. 6777293John Wiley & Sons . Hardback. New. pp. xvi 479 2nd Edition John Wiley & Sons hardcover
réf. 6988168American Chemical Society ACS . Hardback. New. pp. 336 2 American Chemical Society ACS hardcover
1980réf. SONG08597602431980-01-01. First Edition. hardcover. Used: Good. xx. Buy with confidence. Excellent Customer Service & Return policy. hardcover
2004réf. SONG0736898271Brand: Phonics Readers 2004-01-01. paperback. Used: Good. 6.00x0.25x7.75. Buy with confidence. Excellent Customer Service & Return policy. Brand: Phonics Readers paperback
réf. SONG2067123521MICHELIN 0000-00-00. Revised. paperback. Used: Good. 4.50x0.75x8.50. Buy with confidence. Excellent Customer Service & Return policy. MICHELIN paperback
2002réf. SONG0957702450ABK/Reptile Publications 2002-09-30. Revised. paperback. Used: Good. 6.50x0.30x9.25. Buy with confidence. Excellent Customer Service & Return policy. ABK/Reptile Publications paperback
1984réf. SONG0393301257W W Norton & Co Inc 1984-04-01. paperback. Used: Good. 5.00x0.50x7.50. Buy with confidence. Excellent Customer Service & Return policy. W W Norton & Co Inc paperback
1991réf. SONG0671632132Brand: Pocket 1991-04-01. paperback. Used: Good. 0.00x0.00x0.00. Buy with confidence. Excellent Customer Service & Return policy. Brand: Pocket paperback
1999réf. SONG0521592747Cambridge University Press 1999-03-13. hardcover. Used: Good. 6.00x0.50x9.25. Buy with confidence. Excellent Customer Service & Return policy. Cambridge University Press hardcover
1970réf. SONG0873482603Pathfinder 1970-01-01. 2nd. paperback. Used: Good. 5.40x1.00x8.40. Buy with confidence. Excellent Customer Service & Return policy. Pathfinder paperback
