1868ref. 68299-A-64096S. van Velzen 1868. Halflinnen band gemarmerde platten. 180 p. Schaars. -Papier wat vergeeld maar verdre is het boek in zeer goede conditie. S. van Velzen unknown
ref. 23117z.pl z.d. 5 bladen in map. 325 x 325 cm. 35 genummerde en gesigneerde exx. Elk blad is gesigneerd. Achterzijde map iets gevlekt. Grafiek Grafiekmap bibliophile editions unknown
ref. 6763Ouvrage publié avec le concours du Centre National de la Recherche Scientifique et de la Faculté des Lettres et Sciences Humaines de l'Université de Montpellier, Paris, Editions E. de Boccard, 1976, broché, 21,5x27 cm, 287 pages. Illustré de nombreuses figures. Bon état.
ref. 6764Ouvrage publié avec le concours du Centre National de la Recherche Scientifique et de la Faculté des Lettres et Sciences Humaines de l'Université de Montpellier, Paris, Editions E. de Boccard, 1977, broché, 21,5x27 cm, 291 pages. Illustré de nombreuses figures. Bon état.
1958ref. F34940Torino, Giappichelli 1958 250pp., br., dans la série "Università di Torino, Pubblicazioni della Facoltà di Magistero" vol.12, non coupé, qqs. cachets, bon état, F34940
ref. 4-37099Roma Perino 1884 16mo br. cop. ill. pp. 175 unknown
ref. 89336Frankfurt am Main S. Fischer Verlag 1991. kartoniert gebunden; schwarzer Einband mit schwarzem farbig illustriertem Schutzumschlag / Anz. Seiten: 463 / 155 x 231 cm / Zustand: sehr gut geringe Gebrauchsspuren; Schutzumschlag etwas berieben. Frankfurt am Main, S. Fischer Verlag, 1991 unknown
ref. SAL8413913209España: ARANZADI. Rústica. Nuevo/Nuevo. AZTUNIV ARANZADI paperback
1840ref. 261971840 Aubert sd (vers 1840?)-
2011ref. 1252902011 Éditions du Taupinambour - 2011 - In-4, cartonnage illustré en couleurs, dos toilé noir - 72 planches illustrées en couleurs et N&B - Cet histoire a également été publiée en 1960 dans le mensuel Samedi-Jeunesse n°31 sous le titre "Aventure au Tibet"
ref. 1092186Encuadernación de tapa blanda. Regular. Madrid. Imp. Jaime Ratés Martín. 1908. 18x12 cm. 342 págs. 1 h. índice. No conserva las cubiertas estas provisionales caseras. # Hª España unknown
2005ref. 1178832005 Edition du Gui - 2005 - Edition limitée à 900 exemplaires, l'un des 800 en version pleine toile, impression sur papier couché classique JOB matillant, n° 845 - Fort in-4, pleine toile bleue avec plaque de laiton poli sur le 1er plat sous jaquette illustrée de l'éditeur - 240 p. - Très riche iconographie in et hors texte en couleurs
1912ref. 4574Belley, Imprimerie Louis Chaduc, 1912 ; in-8, broché ; (2) ff., 72 pp., 10 planches hors-texte de photographies et documents, couverture beige imprimée.
2023ref. x-607888011XArquine 2023. Paperback. New. 279 pages. 10.25x8.25x1.00 inches. Arquine paperback
ref. 1438997248.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 0332069591.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 036412296X.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. B9781166046705New. unknown
ref. 2329226322.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. B9781265850296Paperback / softback. New. Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability trustworthiness and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in there are insanely valuable lessons in this book!" --Garr Reynolds author of Presentation Zen and The Naked Presenter "At its core this book is not about Apple. It's about delivering the best experience possible."--Tony Hsieh New York Times bestselling author of Delivering Happiness and CEO of Zappos.com Inc. "An exciting resource for any business owner in any country who wants to reimagine the customer experience." --Loic Le Meur CEO LeWeb "Why can't other retail experiences be as great as an Apple store's Not only does Carmine Gallo answer that question brilliantly but he shows precisely how to make sure your customers never ask it about your business." --Matthew E. May author of In Pursuit of Elegance and The Laws of Subtraction "Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple yet delightful vision should be at the heart of every retail interaction in the world today." --Peter Steinlauf Chairman Edmunds.com "This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience whether in retail service or software. " --Dan Roam author of The Back of the Napkin and Blah Blah Blah Reinvent your business to deliver Apple-like customer satisfaction and profits In The Apple Experience internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service. Carmine Gallo interviewed professionals at all levels who have studied Apple and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus: Inspire Your Internal Customer with training support and communications that create a “feedback loop” for improving performance at every level Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service--Approach Probe Present Listen End with a fond farewell Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see touch and learn about your products With The Apple Experience you can improve the return on your investment in retail by adding real value to every customer interaction. Better still any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives building loyalty and reimagining the customer experience. - paperback
ref. 17840842-nnew. unknown
ref. 2290025216.Gpocket_book. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. unknown
ref. 50848941-nnew. unknown
ref. 49792480-nnew. unknown
1991ref. DADAX0632022167Wiley-Blackwell 1991-01-08. 3. paperback. New. 5.36x0.82x8.50. Buy with confidence. Excellent Customer Service & Return policy. Wiley-Blackwell paperback
