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2014ref. 1-1250041120St Martins Pr 2014. Hardcover. New. 278 pages. 9.25x6.50x1.00 inches. St Martins Pr hardcover
ref. 2290025216.Gpocket_book. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. unknown
2017ref. x-1633695611Harvard Business School Pr 2017. Hardcover. New. 192 pages. 9.00x5.00x9.00 inches. Harvard Business School Pr hardcover
ref. ria9789999318204_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Este es un articulo de opinión donde nos hablan de la participación multifacética de las mujeres y los niños en la guerra La participación femenina en la guerra marcó un punto de inflexión en la percepción de las mujeres en la sociedad paperback
ref. A9780521284837Paperback / softback. New. This new and illuminating study of medieval polyphony examines the links between music and contemporary political civil and religious events. The period covered from the twelfth to the fifteenth century. provides the earliest evidence of individual composers from Leonin and Perotin to Machaut Landini and Dufay. paperback
ref. 49792480-nnew. unknown
ref. B9781265850296Paperback / softback. New. Praise for THE APPLE EXPERIENCE "There are three pillars of enchantment: likability trustworthiness and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience." --Guy Kawasaki author of Enchantment and former chief evangelist of Apple "Carmine Gallo explains beautifully and simply just what makes the Apple retail experience so successful. No matter what kind of business you are in there are insanely valuable lessons in this book!" --Garr Reynolds author of Presentation Zen and The Naked Presenter "At its core this book is not about Apple. It's about delivering the best experience possible."--Tony Hsieh New York Times bestselling author of Delivering Happiness and CEO of Zappos.com Inc. "An exciting resource for any business owner in any country who wants to reimagine the customer experience." --Loic Le Meur CEO LeWeb "Why can't other retail experiences be as great as an Apple store's Not only does Carmine Gallo answer that question brilliantly but he shows precisely how to make sure your customers never ask it about your business." --Matthew E. May author of In Pursuit of Elegance and The Laws of Subtraction "Carmine Gallo gets to the magic of Steve Jobs: Touching people's lives. This simple yet delightful vision should be at the heart of every retail interaction in the world today." --Peter Steinlauf Chairman Edmunds.com "This magnificent collection of insights illuminates the way for anyone who wants to create a truly great experience whether in retail service or software. " --Dan Roam author of The Back of the Napkin and Blah Blah Blah Reinvent your business to deliver Apple-like customer satisfaction and profits In The Apple Experience internationally bestselling author Carmine Gallo details the principles and practices behind this total commitment to the customer and explains how your brand can achieve outstanding results by delivering this same high standard of service. Carmine Gallo interviewed professionals at all levels who have studied Apple and he spent hundreds of hours observing the selling floor in Apple’s retail space and learning about Apple’s vision and philosophy. Using insights and data from these sources he breaks down Apple’s customercentric model to provide an action plan with three distinct areas of focus: Inspire Your Internal Customer with training support and communications that create a “feedback loop” for improving performance at every level Serve Your External Customer with irresistible brand stories and dedicated salespeople who embody the APPLE five steps of service--Approach Probe Present Listen End with a fond farewell Set the Stage by ensuring that no element is overlooked in creating an immersive retail environment where customers can see touch and learn about your products With The Apple Experience you can improve the return on your investment in retail by adding real value to every customer interaction. Better still any business that deals with people--employees or customers--can adopt the techniques to achieve Apple-like market dominance by enriching lives building loyalty and reimagining the customer experience. - paperback
ref. 1104624729.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 1165910837.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 1385783583.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
ref. 1385779500.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
ref. 1025096746.Ghardcover. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. hardcover
ref. ria9786209168857_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Was bedeutet es Migrant zu sein Das Phänomen der Migration muss über einen großen Zustrom oder einen Makroprozess hinaus betrachtet werden. Um dieses Phänomen zu verstehen muss man sich zunächst mit den Auswirkungen der Migration auf paperback
ref. ria9786209166297_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Czym jest doswiadczenie bycia migrantem Konieczne jest podejscie do zjawiska migracji wykraczajace poza wielki przeplyw lub makroproces. Zrozumienie tego zjawiska wymaga najpierw zaglebienia sie w nie w poszukiwaniu implikacji jakie m paperback
ref. ria9786209153501_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Che cos'è l'esperienza di essere migranti È necessario affrontare il fenomeno migratorio al di là di un grande flusso o di un macro processo. La comprensione di questo fenomeno implica innanzitutto approfondirlo alla ricerca delle impl paperback
ref. ria9786209140709_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; Qu'est-ce que l'expérience d'être migrant Il est nécessaire d'aborder le phénomène migratoire au-delà d'un grand flux ou d'un macro-processus. La compréhension de ce phénomène implique d'abord de s'y plonger à la recherche des implica paperback
ref. ria9786209156069_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; What is the experience of being a migrant There is a need to address the phenomenon of migration beyond a large flow or a macro process. Understanding this phenomenon first involves delving into it in search of the implications that mi paperback
ref. 0265981824.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
2024ref. x-1475868987Rowman & Littlefield Pub Inc 2024. Paperback. New. 220 pages. 9.00x6.00x0.55 inches. Rowman & Littlefield Pub Inc paperback
ref. 1287354653.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 50848941-nnew. unknown
ref. ria9788468647609_inpPaperback. New. New Book; Fast Shipping from UK; Not signed; Not First Edition; A second is all that we need to change it all. However ameaningful and game changer one might take a full life to happen.Everything begins by doing a humble trip to our biggestfakes beliefs and exogenous-induced ideas to finally have a paperback
ref. 036404408X.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
ref. 2266126083.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
2010ref. DADAX1160740100Kessinger Publishing 2010-03-19. paperback. New. 6.00x0.72x9.00. Buy with confidence. Excellent Customer Service & Return policy. Kessinger Publishing paperback