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2002ref. CS-202London U.K.: Stationery Office 2002. IT Service Support is concerned with delivering and supporting IT services that are appropriate to the business requirements of the organisation. ITIL the IT Infrastructure Library is fast becoming an international de facto standard providing a comprehensive consistent and coherent set of best practices for IT Service Management promoting a quality approach to achieving business effectiveness and efficiency in the use of information systems. Service support is the first book to emerge from this process. # OGC is working with a wide range of public and private sector organisations on a major programme to restructure and update ITIL. In addition they are working closely with the British Standards Institute to ensure that the work of both organisations develops in tandem ITIL processes should be implemented so that they underpin but do not dictate the business processes of the organisation. IT service providers will be striving to improve the quality of the service but at the same time they will be trying to reduce the costs or as a minimum maintain costs at the current level. 306 pgs. Illustrated. Lower corners slightly bumped. Minimal shelfwear. First Edition Fourth Printing. Soft Cover. Very Good. 4to - over 9¾" - 12" tall. . Stationery Office Paperback
ref. SONG0275950395Used: Good unknown
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1955ref. 2090202120408184Not Available 1955. Soft Cover. Fine. Number of books: 1 Not Available paperback
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2003ref. 76341Washington DC: The National Academies Computer Science and Telecommunications Board 2003. Presumed First Edition First printing. Velobound. Good. Various paginations. Illustrations. Footnotes. Tabbed sections. This appears to be preparatory material to the workshop. It includes Administrative Information and 17 white papers. The principal authors are: Cleve Ashcraft Livermore Phillip Colella Berkeley Michael Colvin Livermore Stephen Eubank Los Alamos Bruce Hendrickson Sandia Gary Hughes NSA David Keyes Columbia John Killough Landmark Graphics Richard Loft National Center for Atmospheric Research Charles Macmillan Livermore--later Director of Los Alamos Gene Myers Berkeley Jeffrey Saltzman Merck Vincent Scarafino Ford William Tang Princeton Warren Washington National Center for Atmospheric Research Robert Weaver Los Alamos and Paul Woodward University of Minnesota. Among the topics covered in the white papers are: Supercomputing Mechanical Engineering Fluid Dynamics Multiscale Problems Multiphysics Quantum Mechanical Simulations Biochemical Processes Sociotechnical Simulation Discrete Algorithms Signals Intelligence PDE-based Simulations High Performance Computing Petroleum Reservoirs Simulation Geoscience Nuclear Weapons Simulation Computational Molecular Biology Pharmaceutical Automobile Industry Plasma Science Computer Architectures Climate Modeling Crestone Project and Astrophysics. The National Academies, Computer Science and Telecommunications Board unknown
ref. 0113305583.Gpaperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. paperback
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